Privacy Policy
We highly value your privacy and are committed to ensuring the confidentiality of your personal data. This privacy policy applies to all products and services we offer and explains how we collect, use, and disclose your personal information. This policy is governed by the Personal Data (Privacy) Ordinance (Hong Kong Cap. 486).
1. Personal Data Collection Statement
1.1 We respect your privacy and ensure that only necessary personal information is collected to provide you with our products and services. 1.2 When using our services, we may request personal data, including but not limited to title, name, birthdate, gender, phone number, fax number, email address, residential/other addresses, and payment account details. 1.3 Some personal data is mandatory for service provision. If you do not provide the required information, we may be unable to offer you certain products or services.
2. Use & Disclosure of Personal Data
2.1 By providing personal data, you authorize us to collect, store, and use it for:
Customer service (processing orders, refunds, exchanges, deliveries, personalized services, etc.).
Sending promotional materials (store updates, discounts, coupons).
Conducting surveys or analyses to improve our services.
Identity verification and account management.
Disclosures required by law or customer inquiries. 2.2 You agree that we may share your data with third-party service providers in Hong Kong or overseas for service facilitation (data entry, customer database management, order processing, and delivery). These providers must maintain confidentiality and cannot use your data for marketing purposes. 2.3 We may disclose your data to professional advisors, law enforcement, insurance providers, government, and regulatory bodies, if necessary. 2.4 We will only use your name, contact details, and address for marketing with your consent or if you do not opt out. 2.5 We may share non-identifiable aggregate data with third parties for marketing analysis and product improvement. 2.6 Personal data will be stored securely and accessed only by authorized personnel or providers.
3. Confidentiality & Security
3.1 We treat all personal data confidentially in line with this policy. 3.2 Any non-personal comments, suggestions, or shared information on our website may be used freely for development and promotional purposes. 3.3 We take reasonable measures to store personal data securely, but no system is entirely immune to breaches. Data transmission over the internet cannot be fully guaranteed as secure.
4. Website Links
Our website may contain links to third-party sites. We do not control their content or privacy practices. You should review their policies to understand how they handle your data.
5. Cookies & Online Data
We may use cookies to:
Strengthen security.
Maintain browsing sessions.
Personalize web pages.
Create visitor profiles. Customers can disable cookies in their browser settings, but doing so may affect website accessibility.
6. Access & Changes to Personal Data
6.1 Under the Privacy Ordinance, you have the right to access and correct your personal data. 6.2 If you have any questions or wish to amend your information, please contact us.
